Sophos firewalls are discovered by Auvik as Generic Devices. This is because the system object identifier (OID) returned by Sophos is also exposed by other Linux-based operating systems. As a result, the device class needs to be manually updated before backups for Sophos service devices can be successfully made in Auvik.
- Click Discovery in the side navigation bar.
- Click Manage Devices.
- In the list of devices, find the device(s) you want to edit. Check the box at the beginning of each row.
- Click Edit.
- From the Type dropbox select Firewall. If you’ve selected multiple devices to be updated, select Edit from the Type dropbox, then select Firewall.
- Click Save.