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How do I edit, delete, disable, or enable integrations?

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Auvik integrates with various third-party tools. Some send alert notifications from Auvik into a professional services automation (PSA) or communications tool. Others give you more device visibility.

For more detail on how to add an integration for each of the supported third-party integrations, refer to the appropriate article below:

You can filter the integrations list to show only certain integrations. For more information on filtering, see How to filter data in Auvik.

How to edit an integration

To confirm the correct password was entered before saving, click the eye () in the password field to show the password. To hide the password, click the eye () again.

  1. Click Integrations in the side navigation bar.
  2. In the displayed list of integrations, find the one you want to edit. Check the box at the beginning of its row.
  3. Click the Edit button.
  4. Make any edits you want.
  5. Optional: Click Test Connection to confirm your settings are accurate.
  6. Click Save.

How to delete integrations

Deleting an Autotask or ConnectWise Manage integration from your MSP dashboard deletes it from all managed clients. If instead you want to change which clients are managed and which aren't, follow these steps (for Autotask or ConnectWise Manage integrations).

  1. Click Integrations in the side navigation bar.
  2. In the displayed list of integrations, find the integration(s) you want to delete. Check the box at the beginning of each row.
  3. Click the Delete button.
  4. Confirm the cancellation by clicking Delete.  

How to disable integrations

When you disable integrations, the associated alert is no longer triggered. If you want the alert to trigger, but don't want to receive notifications, see How do I add, edit, or delete notification channels?

  1. Click Integrations in the side navigation bar.
  2. In the displayed list of integrations, find the integration(s) you want to disable. Check the box at the beginning of each row.
  3. Click the Disable button.
  4. Confirm the cancellation by clicking Disable.  

How to enable integrations

  1. Click Integrations in the side navigation bar.
  2. In the displayed list of integrations, find the integration(s) you want to enable. Check the box at the beginning of each row.
  3. Click the Enable button.
  4. Confirm the cancellation by clicking Enable.

 

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Comments

  • Avatar
    Craig Nicks

    How about a ticket integration with Spiceworks?

  • Avatar
    Krista Foisy

    Thanks for the feedback, we'll add something for our product team to consider.

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