If you’re using the Cisco Small Business interface for your Cisco devices, the following steps will ensure SNMP and SSH server are working properly.
These steps apply only to the SG200, SG300, SG500, and SG500X series of smart and managed switches.
There’s a known issue with Cisco SG devices. Please refer to Known issue with Cisco SG series devices and unknown logins.
How to enable SNMP
- Inside the interface, navigate to Security > Select TCP/UDP Services.
- Make sure the SNMP Service box is checked. (For some of Auvik’s more advanced features, like terminal access and configuration management, you can also choose to enable SSH and Telnet if they haven’t been checked already.) Click Apply.
- Navigate to SNMP > Communities. Select a community string. (Note the 20-character limit.) Choose the Basic radio button and Access Mode – Read Only.
- Under File Management, select Copy/Save Configuration. Leave the default choices as they are. The defaults should be as follows:
- Source File Name: Running configuration
- Destination File Name: Start up configuration
Add your new community string to Auvik. See How to add, edit, delete, or retry SNMP credentials? for the steps on how to do this.
How to enable SSH server
- Go to Security > TCP / UDP Services.
- If not already checked, check Enable next to SSH Service.
- Navigate to Security > SSH Server.
- Check Enable for SSH User Authentication by Password.
If the credential doesn’t already exist in Auvik, add it. See How to add, edit, delete or retry login credentials? if you need help.