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How do I manage or unmanage cloud controllers?

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Depending on where you added the cloud controller (your MSP dashboard, or your client dashboard), you’ll need to specify which cloud network is to be managed.

If you need to, you can first filter your network list to show only certain networks. For more information on filtering, see How to filter data in Auvik.

Once the networks have been mapped, you can move onto viewing controller details.

How to manage a network client

  1. From your MSP dashboard, click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, click the row for the controller.
  4. In the displayed list of cloud networks, find the network device that corresponds to the client in Auvik. Check the box at the beginning of its row.
  5. Click the Edit button.
  6. Select the Auvik client(s) that maps to the network.
  7. Click Save.

How to unmanage a network client

  1. From your MSP dashboard, click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, click the row for the controller.
  4. In the displayed list of cloud networks, find the cloud network(s) you want to unmanage. Check the box at the beginning of each row.
  5. Click the Unmanage button.
  6. Confirm the networks should no longer be managed by clicking Unmanage.

Once you’ve marked a network as unmanaged, you’ll no longer be able to view details for that networked device.

MSP KPIs (key performance identifiers)

ZendeskKB_162.png

  • Mapped Networks indicates how many cloud networks are being managed by Auvik.
  • Unmapped Networks indicates how many cloud networks are not being managed by Auvik.
  • Unmapped Auvik clients indicates how many Auvik clients are not mapped to a cloud network. To see all Auvik clients that haven’t been mapped, click the KPI.

Hovering over a color in the bar above the KPIs shows the number of clients per managed state.

Color

Purpose

Green

Cloud networks are mapped to Auvik clients

Red

Cloud networks are not mapped to Auvik clients

Light Grey

Auvik clients not mapped to an cloud networks networked devices

How to manage a network

  1. From your clients dashboard, click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, click the row for the controller.
  4. In the displayed list of cloud networks, find the cloud network(s) you want to manage. Check the box at the beginning of each row.
  5. Click the Manage button.

How to unmanage a network client

  1. From your clients dashboard, click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, click the row for the controller.
  4. In the displayed list of cloud networks, find the cloud network(s) you want to unmanage. Check the box at the beginning of each row.
  5. Click the Unmanage button.
  6. Confirm the networks should no longer be managed by clicking Unmanage.

Once you’ve marked a network as unmanaged, you’ll no longer be able to view details for that networked device.

Client KPIs (key performance identifiers)

ZendeskKB_163.png 

  • Mapped Networks indicates how many cloud networks are being managed by Auvik.
  • Unmapped Networks indicates how many cloud networks are not being managed by Auvik.

Hovering over a color in the bar above the KPIs shows the number of clients per managed state.

Color

Purpose

Green

Cloud networks are managed

Red

Cloud networks are not managed

 

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