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How do I manage cloud controllers?

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Auvik can access device data on your cloud controllers, allowing you to know how many devices or clients are attached to each controller.

Cloud controller management is currently available for Meraki only, but we’ll be adding other vendors over time.

Cloud controllers can be added from either your MSP dashboard or your client dashboard.

How to generate an API key

To connect to your cloud controller, you need to generate an API key. The user for whom the API key is being generated must have access to all organizations that are to be managed from your MSP dashboard.

  1. Log into the cloud controller web portal.
  2. If your Meraki dashboard is used for multiple organizations, selection the organization you want to see the dashboard for. (If your Meraki dashboard supports only one organization, skip to step 3.)
  3. From the side navigation, hover over Organization. Click Settings.
  4. Confirm that Enable access to the Cisco Meraki Dashboard API is checked. If not, check it to enable API access and click Save.
  5. From the side navigation, click the next organization and repeat steps 3 and 4. (If your Meraki dashboard supports only one organization, skip to step 7.)
  6. Repeat step 5 for all organizations where API access is to be enabled.
  7. Click my profile.
  8. Scroll down to API access.
  9. Click Generate API key.
  10. Copy the API key.
  11. Click Save.

How to add a cloud controller

Note: If you have a single cloud controller portal that hosts multiple clients, you’ll want to add the cloud controller to your MSP dashboard.

  1. Click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. Hover over the Add Cloud Controller button and select the appropriate controller.
  4. In Auvik, fill in the following detail:
    1. Integration name
    2. API key (copied from the cloud controller web portal)
  5. Click Test Connection to confirm your settings are accurate.
  6. Click Save.

If you’ve added the controller from your MSP dashboard, there’s one final configuration step: mapping your clients to the appropriate network.

If you’ve added the controller from your client dashboard, there’s one final configuration step: manage the appropriate network.

How to edit a cloud controller

  1. Click Discovery in the side navigation bar.
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, find the one you want to edit. Check the box at the beginning of its row.
  4. Click the Edit button.
  5. Make any edits you want.
  6. Click Test Connection to confirm your settings are accurate.
  7. Click Save.

How to delete a cloud controller

  1. Click Discovery in the side navigation bar
  2. Click the Manage Cloud Controllers tab.
  3. In the displayed list of controllers, find the controller(s) you want to delete. Check the box at the beginning of each row.
  4. Click the Delete button.
  5. Confirm the cancellation by clicking Delete.

 

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Comments

  • Avatar
    Eli House

    Under "How to generate an API key" you may want to include enabling Dashboard API Access on the Meraki found at Organization>Setting>Dashboard API access. I'd rather not admit how long I was searching for the "API Access" section under my profile before I figured this out.

    Edited by Eli House
  • Avatar
    Krista Foisy

    Hi Eli - Thanks for the feedback. Was just working on an update to this and will have something published shortly. :) Thanks again!

  • Avatar
    Brandon Fox

    Hey Krista,

    How does this configuration work for multiple clients with Meraki. So we have about 50 organizations we manage. That means that attached to my one login I have 50 organizations linked. How can we set this up so everything is unique?

     

    EDIT: I think I see the solution. Every time you add the cloud controller with the API key from your profile, it will show all of your clients associated. You just have to map the correct ones. Interesting. This could lead to some potential problems if someone tries to map the wrong ones maybe..?

    Edited by Brandon Fox
  • Avatar
    Krista Foisy

    Hi Brandon - You got it. If you have a single Meraki cloud dashboard for all clients. You'll want to add the cloud controller to your MSP dashboard, rather than your client dashboard.

    Very true, if you select the wrong client, you could end up with devices for another client on the map. The alternative isn't any better unfortunately. 

    Edited by Krista Foisy
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