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How do I troubleshoot issues with my Auvik / webhook integration?

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There are a few possible issues you might experience when trying to integrate Auvik with a generic webhook:

Testing the connection produces a fail message

Scenario

After setting the integration details for a new Auvik / webhook integration, you selected Test Connection. You received a fail message.

Solution

The first thing to check is whether the webhook URL is correct. To do this, confirm the webhook URL from your webhook configuration. If the URL doesn’t match the webhook configuration, update it. Click Test Connection again.

If Test Connection passes, you’ll see a success message in Auvik and a post will be sent to your connection. It will look something like:

{
    "my-api-test-field": "my-api-test-value"
}

If Test Connection still produces a failure after confirming the webhook URL is correct, please contact Auvik support.

New Auvik alerts aren’t appearing in the webhook

Scenario

Alerts triggered in Auvik aren’t being sent to the webhook

Solution
The first thing to check is whether the webhook URL is correct. To do this, confirm the webhook URL from your webhook configuration. If the URL doesn’t match, update it. Click Test Connection again.

If Test Connection still produces a failure after confirming the webhook URL is correct, please contact Auvik support.

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